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Well done on signing up to the Kick Butt Programme. You are one step closer to kicking the habit for good! Our aim is to encourage you every step of the way. What follows is a detailed account of how the Programme works:

The Programme utilises a number of channels: Direct Mail, Email, Sms and via the Phone, and depends on which product you have chosen to assist you in your quest for a smoke-free lifestyle.

On signing up to the Programme via the website
You will receive a phone call from our Call Centre within 24 hours of registering on the website, congratulating you on your decision to quit smoking and providing encouraging words to help in the first step of your journey.

The day before your set quit date
You will again receive an encouraging phone call from our Call Centre reminding you of your impending quit date. If you verify that you will be quitting, our Call Centre will have a welcome pack dispatched via mail to you.

While you are on the Programme we will provide you with daily support via email and sms.

Emails
You will receive

an email every day (Monday to Friday) for the first few weeks, followed by an email every Wednesday for the remaining weeks or you programme.

Sms
You will receive

an sms every day for the first week, followed by sms' on Saturday and Sunday for the next few weeks.
Sms' will then be sent on Wednesday for the remainder of your programme.

Phone Calls
Besides the Sign-up and Welcome calls you will receive before embarking on the Programme, you will receive:

a support call or two during your journey to further encourage you and allow you a chance to provide feedback to our Call Centre.

One month after completing the Programme, you will again receive a call from our Call Centre as a follow up on how you faired on the Programme and to congratulate you on successfully kicking the habit!

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Please note that information in this website is intended for residents of South Africa only.

*2 times the success of willpower alone - Silagy C, Mant D, Fowler G, Lancaster T. Nicotine replacement therapy for smoking cessation (review). Cochrane Database of Systematic Reviews. In: The Cochrane Library, Issue 2, 2004, Chichester UK: John Wiley & Sons, Ltd.